What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your air conditioner needs repair at your Ravenna home and you have no idea what to expect. It’s nerve-wracking enough to welcome an AC repairman into your home, but then to not know what exactly they’re going to do could add even more unnecessary stress. But fear not! Service Experts Heating & Air Conditioning is here to inform you on the basic A/C system repair process so you’ll be prepared when an expert A/C system service technician needs to pay you a visit.

AC Repair Starts Simple

When the service tech arrives, the first thing they should do is ask to see the thermostat. It might sound ridiculous, but they need to inspect it to verify that it’s not just a thermostat settings problem. The technician will verify the thermostat is switched to cool and then reduce the temperature to see if that will trigger the air conditioner. A flawed or incorrectly connected wire could be the only thing that’s standing in the way of you and a comfortable home.

If this doesn’t fix the problem, the technician may request to see your circuit breaker box. They might switch the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty of AC Repair

The repairman will then most likely ask to see the air conditioner. Same as a doctor, the service tech will start their trial and error diagnosis process. There are multiple variables that could be the reason for an air conditioning system that isn’t operating properly, and it’s up the repairman to evaluate all the possible causes starting from the most usual issues to the least. This process could take anywhere from 5 to 60 minutes or more.

During the air conditioner diagnosis, they will most likely check the air filter to make sure it’s not clogged or needs to be replaced. They will inspect your A/C system’s refrigerant levels, verify the air condenser fan is circulating properly, confirm that the size of your A/C system is right for the size of your residence, and examine the wiring, electronics and safety controls.

Have answers, will fix

Once the air conditioning repairman has discovered the trouble, he should explain all your options to you. The discussion will typically start with the service tech explaining what the issue is, what part (if any) died, how or why it went out, and what function that part has for your air conditioner.

The repairman will then go into your courses of action, which will involve swapping out the part and fixing the issue, but may also entail upgrading parts of the AC system, the air conditioner itself, or your entire HVAC system. In particular cases, it may make more sense to purchase a whole new heating and AC system, particularly if the A/C system is past its prime, or likely to break down again and end up with you spending more on air conditioning repairs in the end. The technician will go over how much time, effort, and cost it will take to resolve the problem.

The repairman might now explain what could have been done to prevent the issue or part failure and how to prevent a future issue from occurring. This usually includes being proactive with annual maintenance, which not only helps avoid an air conditioning breakdown, but in most situations also keeps your air conditioner’s warranty valid. Most expert air conditioner repair centers will offer an annual maintenance plan so you don’t have to stress about making future AC tune-up appointments for your systems.

Lastly, they will explain the process for repairing the failed part or resolving the issue. If you elect that A/C system repair is better for you than investing in an AC system upgrade, the repairman will order any parts needed and set up your new appointment to fix your AC. Or, if the part needed is already available on their vehicle, they will begin the AC repair work with your consent.

Keep in mind that throughout Ravenna you’re in good hands with Service Experts Heating & Air Conditioning. Our service techs are ACE-certified and have received extensive background checks so you can feel safe and sure with the technicians we send into your home. If you ever come across any questions about your A/C system or what to expect with your AC repair, give us a call 24/7 at 330-236-4793 and we’ll be happy to walk you through the process.